Top 10 Best top-rated Hotels in mumbai
Looking for best top-rated hotels in mumbai? ReviewXpert pairs Google data with our LRX Trust Score, analyzing the 40+ most relevant customer reviews to show true authentic feedback beyond average ratings, sorted by LRX Score.
1
Hotel
Royal Hometel Suites
D B OZONE, Western Express Hwy, next to Thakur Mall, Ketkipada, Mira Road East, Mira Bhayandar, Maharashtra 401107, India
▲ +0.09
⭐ Google Rating
4.6 (4777 reviews)
Customer Sentiment
😊 98 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.69 / 5
• Culinary staff provide highly personalized dining recommendations and attentive care, significantly elevating the overall breakfast and restaurant experience.
• Housekeeping maintains high standards of room hygiene and comfort, ensuring a restful environment for all guests.
• Front desk personnel demonstrate professional request handling, contributing to a seamless and responsive in-room service experience.
2
Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai
287, Dr Babasaheb Ambedkar Rd, Parel, Mumbai, Maharashtra 400012, India
▼ -0.19
⭐ Google Rating
4.7 (23635 reviews)
Customer Sentiment
😊 90 / 100
🛡️LRX Score
⭐ 4.51 / 5
• Culinary excellence at Dakshin restaurant, highlighted by authentic South Indian dishes.
• High room comfort, featuring spacious layouts and excellent bed quality.
• Attentive personalized service from key guest relations and culinary staff.
3
Hotel
Holiday Inn Mumbai International Airport by IHG
Sakinaka, Junction, Andheri - Kurla Rd, Safed Pul, Andheri East, Mumbai, Maharashtra 400072, India
▲ +0.08
⭐ Google Rating
4.4 (24661 reviews)
Customer Sentiment
😊 93 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.48 / 5
• Saptami Restaurant provides a high-quality buffet experience with diverse menu options and a festive, welcoming atmosphere for guests.
• Housekeeping maintains exceptional standards of room cleanliness and comfort, ensuring a restful environment for all overnight visitors.
• Banquet events are executed with high organizational precision, resulting in vibrant and successful wedding and corporate setups.
• Front-line staff demonstrate proactive responsiveness and professional care, significantly enhancing the overall quality of guest interactions.
4
Hotel
The St. Regis Mumbai
462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India
▼ -0.13
⭐ Google Rating
4.6 (18283 reviews)
Customer Sentiment
😊 85 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.47 / 5
• Dining & Breakfast Quality: Guests frequently highlight the extensive variety and live cooking stations as a standout feature of the morning experience.
• Staff Responsiveness & Problem Resolution: The butler team provides highly attentive, personalized care that consistently exceeds guest expectations for in-room service and support.
• Location & Transport Access: The hotel's strategic positioning provides guests with convenient access to the city, enhancing the overall stay experience.
• Check-in/Out Speed & Front Desk Warmth: Front desk personnel demonstrate high efficiency and a welcoming demeanor, ensuring a smooth arrival process for guests.
5
Hotel
Four Seasons Hotel Mumbai
1/136, Dr Elijah Moses Rd, Gandhi Nagar, Upper Worli, Worli, Mumbai, Maharashtra 400018, India
▼ -0.19
⭐ Google Rating
4.5 (15367 reviews)
Customer Sentiment
😊 90 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.31 / 5
• Room cleanliness and premium bedding quality consistently exceed expectations, ensuring a restorative environment for all guests.
• Global breakfast delicacies and live cooking stations at San:Qi provide a highly personalized and diverse dining experience.
• Proactive staff responsiveness, including emergency medical coordination, demonstrates a deep commitment to guest safety and well-being.
• Front desk teams excel at name recognition and personalized arrival greetings, fostering an immediate sense of belonging.
6
Hotel
Taj Mahal Tower, Mumbai
PJ Ramchandani Marg, Apollo Bandar, Colaba, Mumbai, Maharashtra 400001, India
▼ -0.39
⭐ Google Rating
4.7 (7586 reviews)
Customer Sentiment
😊 85 / 100
🛡️LRX Score
⭐ 4.31 / 5
• Personalized front-desk interactions and proactive problem resolution by the staff team.
• Prime property location providing seamless access to local transport and city landmarks.
• High standards of room cleanliness, bed comfort, and overall sleep quality.
• Serene spa environment and engaging historical property tours for guests.
7
Hotel
The Leela Mumbai - Resort Style Business Hotel
Sahar Airport Road, Andheri - Kurla Rd, near Mumbai International Airport, Greater Indra Nagar, Andheri East, Mumbai, Maharashtra 400059, India
▼ -0.25
⭐ Google Rating
4.5 (19291 reviews)
Customer Sentiment
😊 88 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.25 / 5
• Jamavar fine dining provides a high-quality culinary experience that consistently exceeds guest expectations for variety and taste.
• Front-desk teams demonstrate exceptional warmth and efficiency, particularly during room upgrades and the initial check-in process.
• In-room dining services maintain high responsiveness, ensuring guest requests are handled with professional care and attention.
• The resort-style pool and fitness facilities offer a high-end, serene environment that enhances the overall guest stay.
9
Hotel
Residency Hotel Fort, Mumbai
Corner of, 26, Rustom Sidhwa Marg, Dr Dadabhai Naoroji Rd, Opp Citibank, Fort, Mumbai, Maharashtra 400001, India
▼ -0.09
⭐ Google Rating
4.3 (3728 reviews)
Customer Sentiment
😊 93 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.21 / 5
• Front-desk staff provide highly efficient check-in experiences and personalized concierge guidance for local transit and luggage management.
• The Heritage Wing offers quiet, spacious accommodations with high-quality shower facilities that enhance overall room comfort.
• The breakfast buffet is consistently recognized for its generous variety, including fresh local flavors and made-to-order egg dishes.
• Guests frequently highlight the helpfulness of the service team in resolving requests and providing a welcoming atmosphere.
10
Hotel
Grand Hyatt Mumbai Hotel & Residences
Bandra Kurla Complex, Siddharath Nagar, Vakola, Vicinity, Mumbai, Maharashtra 400055, India
▼ -0.30
⭐ Google Rating
4.5 (28247 reviews)
Customer Sentiment
😊 85 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.20 / 5
• Culinary offerings at the breakfast buffet and dining outlets consistently exceed guest expectations through variety and quality.
• Personalized service from the club lounge and front desk teams fosters a welcoming and highly responsive environment.
• Spa facilities, particularly the massage treatments, provide a restorative and high-quality experience for guests seeking relaxation.
11
Hotel
Taj Santacruz
off, Western Express Highway, Domestic Arpt Rd, nr. Chhatrapati Shivaji, Navpada, Mumbai, Maharashtra 400099, India
▼ -0.55
⭐ Google Rating
4.6 (18260 reviews)
Customer Sentiment
😊 88 / 100
🛡️LRX Score (25 Aug 26)
⭐ 4.05 / 5
• Soundproofed runway-view rooms provide a unique, relaxing environment that guests consistently highlight as a primary comfort feature.
• Front desk teams demonstrate exceptional efficiency and warmth, ensuring that arrival and departure processes remain seamless for all guests.
• Culinary offerings at the breakfast buffet provide high variety and quality, supported by active live stations that enhance satisfaction.
Customer Sentiment (0–100) = % of positive tone in the most relevant reviews.
LRX Trust Score (0–5) = trust metric based on reviews, ratings, sentiment, journey feedback, and trend stability. Scores are automated estimates, not guarantees.
