Terms of Service (Last Updated:17-Jul-2025)
1. Acceptance of These Terms
By accessing or using LocationReviewX (the “Service”), including modules such as SentimentXpert and ReviewXtract, you agree to be bound by these Terms of Service (“Terms”). If you do not accept the Terms, you must not use the Service.
Your use of the Service is also governed by our Privacy Policy, which outlines how we handle personal data and third-party services.
2. Eligibility & Account Use
You must be 18 years or older (or the age of majority where you live) to create an account.
Accounts are for one named individual; credential-sharing is not allowed.
You are responsible for all activity that occurs under your credentials and for keeping your password secure.
You agree to provide accurate, current, and complete information at registration and to keep it updated.
3. Scope of the Service
LocationReviewX provides AI-powered summaries, sentiment analysis, and other business insights derived from publicly available online reviews.
Output is informational only; it is not legal, medical, or financial advice.
The Service may introduce new features from time to time. All new features are governed by these Terms.
4. Data Collection & Usage
LocationReviewX only collects data that is:
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publicly available without login credentials or authentication, or
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voluntarily supplied by you.
Personally Identifiable Information (PII) and raw review text are not permanently stored.
Review data is used strictly for transformative analysis (summary, insight, trend detection) and complies with fair use standards and policy.
You remain responsible for complying with the terms of any third-party site from which reviews originate.
For more details on how we collect, use, and share data—including use of cookies and third-party services such as advertising and analytics—please review our Privacy Policy.
5. Acceptable Use Policy
You agree not to:
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Use the Service for unlawful, defamatory, or infringing purposes.
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Reverse-engineer, scrape, or reproduce Service outputs for commercial resale without written consent.
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Upload malware, spam, or other malicious content.
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Interfere with, disrupt, or overload our infrastructure.
Violation can lead to immediate suspension or termination of your account.
6. Intellectual-Property Rights
All software, site design, and AI-generated summaries are the intellectual property of LocationReviewX Technologies.
You retain ownership of any data you upload but grant us a non-exclusive, royalty-free licence to process it for providing the Service.
7. Subscriptions, Billing & Refunds
Premium features are offered on a subscription basis (prices displayed in your dashboard).
Your plan renews automatically unless cancelled.
Refunds are not provided except where required by applicable consumer-protection law.
8. Disclaimer of Warranties
The Service is provided “as is” and “as available.” We make no guarantees about uptime, accuracy, or suitability for a particular purpose. Use the insights at your own risk.
9. Limitation of Liability
To the fullest extent permitted by applicable law, LocationReviewX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Service.
10. Indemnification
You agree to indemnify and hold harmless LocationReviewX, its officers, employees, and affiliates from any claim or demand (including legal fees) arising out of your misuse of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your access without prior notice if we believe you have violated these Terms or applicable law. You may terminate at any time by closing your account.
12. Changes to These Terms
We may update these Terms periodically. We will post the new version on our website and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised Terms.
13. Governing Law & Dispute Resolution
These Terms are governed by applicable international principles and laws.
Any disputes arising from the Service shall be resolved through confidential arbitration in English.
Either party may seek necessary legal remedies in any competent jurisdiction.
14. Contact
For questions about these Terms, please contact:
LocationReviewX
Email: contact@locationreviewx.com
Website: https://www.locationreviewx.com
By using LocationReviewX, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.