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Turn Customer Reviews Into an Operational Fix-It Plan

AI-powered review intelligence for hospitals, hotels & restaurants.

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Browse Top-Rated Places Near You

500+

Reports Generated

19K

Reviews Analyzed

50s

Instant Report

100+

Locations Monitored

See What Your Report Looks Like

Real hospitals. Real hotels. Real Google Reviews.

SentimentXpert review analysis of a top Hospital in Noida sample report, showing healthcare sentiment benchmarking
SentimentXpert review analysis of a top Hotel in Gurugram sample report, showing hospitality sentiment benchmarking

***Reports generated from publicly available Google Reviews. Insights based on historical feedback patterns.

The Multi-Location Portfolio Dashboard

Monitor your entire multi-city footprint from a single screen. Aggregate your network-wide SentimentXpert Index, track dynamic NPS trends, and isolate locations that require immediate attention without jumping between individual accounts.

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Filter assets by city, business tier, or operational health status. Selecting a specific property immediately surfaces a live Brand Pulse summary, competitor comparison tracks, and your custom executive recovery plans.

Three Tools. One Mission

AI sentiment analysis icon — identifying service gaps from customer reviews

See Exactly Where You're Losing Patients & Guests
Move beyond static star ratings. Our AI identifies specific emotional themes and recurring trends that pinpoint exactly where your service or hygiene standards are failing

Fix-It Plan icon — AI-generated SOP recovery steps from customer feedback

Get a Fix-It Plan, Not Just Data

Turn feedback into action with SOP-backed recovery steps designed to fix real operational gaps — not just report them.

Bayesian ranking icon — finding top-performing businesses in your city

Track Performance Across All Your Locations

Monitor Trust Scores, NPS, and recovery progress across your entire portfolio — with Brand Pulse intelligence, competitor benchmarks, and Market Insights updated automatically from one dashboard.

5

avg. operational gaps found per report

113

business categories benchmarked

3-5

SOP-backed steps per issue identified

How Does Your Business Compare to India's Best?

83.1% is India's healthcare sentiment average. Most businesses don't know if they're above or below it.

We've analyzed 19,000+ Google Reviews across 98 Indian cities — covering hospitals, hotels, and restaurants. Now you can see exactly where your business stands against the industry average, and what to fix to reach the top 15%.

SentimentXpert benchmark scorecard export for automated market intelligence and high-fidelity sentiment analysis

Insights & Intelligence

50+ articles covering reviews, rankings, travel trends and market signals — across healthcare, hospitality, food and beyond.

Need a Full Audit With Human Eyes?

Already using the dashboard? Upgrade to a verified 500+ review audit — with SOP alignment mapped to your recovery plan and a boardroom-ready report. Submit your request and we'll respond within 24 hours.

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