Patient reviews from India's premier private hospitals reveal this nightmare as the #1 complaint. Despite stellar clinical results, expert doctors, and gleaming facilities, inefficient appointment scheduling is killing patient satisfaction . Sentiment analysis across platforms like Google Reviews and Practo shows OPD wait times as the glaring weak spot—even in the "best" hospitals. The mean waiting time exceed 90 mins for specialist consultations (Source: https://pmc.ncbi.nlm